Privacy Policy
At Glorious Wines we are committed to protecting and respecting your privacy.
The website www.gloriouswines.ie is owned and operated by Glorious Wines, registered business number 590038 whose it is based in DCU Invent, Dublin 9. Ireland.
This Privacy Policy details information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others, how we keep it secure and what are your rights. This policy covers, but it is not limited to, our Website, Online course and Newsletter. By using our website, online course or other properties you consent to the collection and use of the information you provide to us as outline in this policy.
What is this privacy policy about?
We want to give you the best service possible. In order to achieve this when you interact with us on our website, online course or when you subscribe to our newsletter, we will gather information on you in order to improve these interactions. Some of this data you will formally give us like your email address; other information may be anonymously gathered.
The below summarises how you may interact with us and how we treat your data. Please take the time to understand this as it will affect how your data is managed and what you need to do if you have any questions or make any changes.
Collection and use of personal information
Personal information means any information that may be used to identify you, such as your name, title, phone number, email address, or postal address.
We collect personal information for a variety of reasons, such as: Processing your order, including payment transactions; Providing you with a newsletter subscription; Sending marketing communications; Organising competition; Creating and Managing your account; Enabling the use of certain features of our services; Personalizing your experience; Providing customer service.
We collect this information about you to provide support, to process your order, to manage your account, delivery and if you agree to email you about our activities products and services.
Disclosure of your data
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
To provide our services to you, we may share your Data with third-party service providers who provide IT, sales, marketing and system administration services. We may aggregate and anonymise your Data and share with selected third parties in accordance with this Privacy Policy and Terms and Conditions;
Your data will not be transferred to any third-party unless this is required for one of the following reasons: In order to fulfil the service ordered and meet our obligations. Irish law enforcement request, Court order or statutory requirement. Merger, acquisition of company or sale of company assets. Any such third-party will have similar appropriate data protection policies. To protect the rights, property, or safety of Glorious Wines, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
Browsing our website
In general, you can browse the Glorious Wines website without giving us any personal information. We use several products to analyse traffic to our website in order to understand our visitors’ needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered. For example, to receive our newsletter or purchase products from our online store. As part of the registration process, we collect your personal information. We use this information to send you newsletters if you have opted-in to receive them, and to fulfil orders from our shop. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.
Use of Cookies
A cookie is a small piece of data that a website asks your web browser to store on your computer or mobile device. The cookie allows the website to “remember” your actions or preferences over time.
Cookies allows us to analyse traffic patterns to our website. A cookie cannot give us access to your computeror to information beyond what you provide us.
Most web browsers automatically accept cookies; consult your browser’s manual or online help if you want information on restricting or disabling the browser’s handling of cookies.
Like most websites, if you turn your cookies off, some of our services may not function properly.
Links to other websites
Our website contains links to information on other websites. On websites we do not control we cannot beresponsible for the protection and privacy of any information that you provide while visiting those sites. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you will need to check that site’s privacy statement.
Social media and other platform
We use social media and other similar platforms such as Instagram or Facebook to interact with our customers. When this happens you will have a direct relationship with these platforms and agree to their terms of use. We only have information that you have agreed for us to access through these platforms. We are not responsible for these platforms and how they manage your data. Should you have any privacy related questions please contact them. If you have any questions about our social media activity please contact us at info@gloriouswines.ie
Newsletters, competitions and marketing preferences
You can subscribe to our newsletters and marketing materials though our websites and other channels and this includes entering competitions through, or subscribing (opting-in) to in to receive information from us through other channels.
You can always unsubscribe to our newsletter or marketing materials at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing info@gloriouswines.ie
Access to your personal information and correction
Under GDPR regulations should you believe that any personal data we hold on you is incorrect or incomplete, you have the ability to make reasonable requests to see this information, rectify it or have it deleted. Please contact us and request a Data Subject Access Request Form.
How long we keep your data
We are required under Irish tax law to keep the basic personal data attached to your purchase (name, address, contact details) for a minimum of 6 years after which time it will be destroyed. The information we use for marketing purposes will be kept with us until you notify us that you no longer wish to receive this information by following the instructions included in each promotional email from us to unsubscribe from that particular mailing list.
How we protect your data
We implement a variety of security measures to maintain and safeguard personal information you have provided to us. We use secure, password protected applications and computers and servers.
We take all reasonable steps (which includes relevant technical and organisational measures) to guarantee the safety of the data you provide to us and we will only use the data for the intended purpose.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your Data transmitted to Glorious Wines; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your Data) and obtain your consent if we intend to use your Data for such purposes (unless in respect of our own marketing if you are an existing customer and have not opted-out of such communications) or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by clicking on “unsubscribe” when we send you any electronic marketing or by contacting us at info@gloriouswines.ie.
You have the right to access and receive a copy of information held about you, to request the correction or deletion of your information, to object to the processing of your information or to restrict such processing, and to request the transfer of your data.
Where we rely on your consent, you have the right to withdraw that consent at any time.
You have the right to make a complaint at any time to the Data Protection Commissioner (www.dataprotection.ie) and file a complaint. We would, however, appreciate the chance to deal with your concerns before you approach the Data Protection Commissioner so please contact us in the first instance.
Your Consent
By using our services and website, you consent to the collection and use of this information.
Change to our privacy policy
We reserve the right to make changes to our privacy policy at any time without prior consultation; these changes will be posted on this page together with the privacy policy revision date.
Contact
If you have any questions or concerns about our collection, use or disclosure of your personal information, please contact us at info@gloriouswines.ie or write to us at Glorious Wines, The Data Controller, DCU Invent, Glasnevin, Dublin 9. Ireland
Date policy last reviewed: 12th July 2019